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The Clinical Sale
WHO BENEFITS FROM ALARM ANALYTICS?
There are two primary audiences that benefit from Alarm Analytics:
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Nursing Management uses daily reports to fine-tune rounding processes, uncover staff performance issues, or learn insights from visualizing alarm activity over time.
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Hospital Management, particularly the Quality function, uses the data to drive various programs to improve patient safety and eliminate obstacles to overall satisfaction.
We already have an informatics team in place
COMMON CUSTOMER CONCERNS
All hospitals have an informatics team. But they rarely have the time, manpower, or expertise to continually, and manually extract data from all of the alarm generating sources to provide a comprehensive view of the environment.
Doesn't the EMR system handle this type of reporting?
No. The EMR system has very little reporting when it comes to alarms and alerts. Most of the data is gone after the alarm is silenced, so there's no ability to research trends or identify potential problem areas. And, there's definitely no way to model potential changes before they're made.
The last thing we need is one more dashboard...
There are definitely enough screens and dashboards in the monitoring environment. CareSight isn't used on an hourly basis to run the business, it produces reports at whatever interval desired, targeted for whatever role needs to understand the alarm, alert, and notification environment.
I'm not sure we'd know what to do with a bunch of alarm data, even if we had it available.
The alarm committee, with the assistance of CareSight's clinical support staff, could make immediate use of the data to eliminate 20% - 40% of unnecessary alarms and notifications within the first couple of weeks. Our team can also support the Quality function in setting up reporting to meet KPIs for their current improvement initiatives.
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