Alairo Insights is good for your customers
Having a comprehensive view of the alarm and notification environment enables a quieter, safer and more efficient environment.
Alairo Insights offers a SaaS analytics application supported by a high-powered alarm analytics team.
We strive to amplify your team's capabilities in alarm management and improve your value to the customer.
Most of the time, Clinical teams are involved with this sale.
Occasionally, someone from Clinical Engineering takes an interest in reducing unnecessary alarms and supporting improvements in patient care operations.
The function that benefits the most is the nursing organization. It helps them run their operations more efficiently and has a positive effect on nursing morale.
Finding a driven, patient-quality oriented staff member in the CNO's organization helps to accelerate the sale by securing a meeting with the Chief Nursing Officer.
Once the clinical side is pushing for the solution, the IT team tends to engage and support the purchase.
How do you approach customers?
Most of the time, they're unaware of this type of solution. They may or may not have Rauland reporting functionality, but they are probably quite rigid and limited in their use of their data.
Insights brings life and agility into their data, capturing multiple sources to make their information useful and actionable.
How do you position the service with the customer?
Insights offers an alarm analytics department "in a box". Having immediate access to alarm, notification, and staff behaviors extends the capabilities of the informatics team.
Insights can be looked at as an aftermarket "data turbocharger" that brings a lot of horsepower to the informatics function for nursing and hospital operations.
For less than the price of one employee, the hospital gets a slick tool backed by a department of specialists in alarm management analytics.
The most visible components are the SaaS portal and the report generator, with 5 custom dashboards and any number of reports, fine-tuned for the information needs of different functions: Nursing management, hospital management, quality management, etc.
Positioning the offering in an "as-a'service" context
Selling results is the name of the game in services. With a strong Clinical Application Specialist "front-ending" the offering, customers get the most out of the service (and their data).
Agility is a key hallmark of this approach, building custom dashboards and reports, or bringing a new data source into the mix.
Value Propositions for different roles
Patient Experience
The Director of Patient Quality is chartered with monitoring and assuring the best possible patient experience. This intersects with CareSight two ways:
-
Overall peace and quiet is important for healing and staying positive. CareSight turns down the noise for better outcomes
-
Nursing distraction and overall stress means less quality time building relationships with patients.
Risk Management
Reducing fall risk is a critical part of the job for the Quality team.
By improving response times and understanding the sequence of alerts before a fall, actions can be taken to reduce the risk of these incidents.
Insights also helps to reconstruct the events around a sentinel event, accelerating forensic research and preserving key facts until needed.
Nursing Management
From Nursing morale and retention to staying on top of Joint Commission recommendations, the overall quality of the care giving environment is owned by the Chief Nursing Officer.
Insights provides a 360 degree view of the alarm environment to understand workloads, response times, and patient behaviors, providing the Nursing management team the information needed for continuous improvement.