top of page
Sales Support - main page
The Nature of the sale
The main beneficiaries and decision makers are on the clinical side of the hospital.
For clinical professionals, Alarm Analytics delivers the right data to
enable fast, proactive changes and support confident decision making.
The Basic Sale
Here's a downloadable presentation that has a few voicemail and email scripts for call-mail-call campaigns, or just to introduce CareSight
Use the content in this document, or modify as you see fit to introduce CareSight to new prospects.
Also, CareSight.academy can help your customers to understand the need for better vision through analytics.
Introducing
How to
Introduce
CareSight
"CareSight brings a SaaS application backed by a team of specialists to help you get control of alarm and alert overload. The objective is to alleviate Alarm Fatigue."
It makes for quieter environments to help with healing and mental state. Nurses are less distracted and can spend more quality time with patients.
Positioning
Vision is critical to improvement - the ability to see and understand exactly what's happening in their alarm-alert-notification environment enables fast, productive changes
Overcome resource constraints - CareSight brings a team with extensive alarm management expertise, as well as a powerful SaaS analytics technology
With a complete view of all alarm sources, and the option to correlate with external data sources, they can confidently make changes to thresholds, call flows, personnel and processes.
Support Quality Initiatives - To successfully execute programs, the quality team needs the right data. Supported by information, program success can be tracked, and various actions can be evaluated to ensure progress.
Positioning
Early Customer push-back and concerns
We already have an informatics team in place
All hospitals have an informatics team. In most cases, they are "up to their ears" in different data integration projects. Therefore, they rarely have the time, manpower, or expertise to continually, and manually extract data from all of the alarm generating sources to provide a comprehensive view of the environment.
Doesn't the EMR system handle this type of reporting?
No. The EMR system has very little reporting when it comes to alarms and alerts. Most of the data is gone after the alarm is silenced, so there's no ability to research trends or identify potential problem areas. And, there's definitely no way to model potential changes before they're made.
The last thing we need is one more dashboard...
There are definitely enough screens and dashboards in the monitoring environment. CareSight isn't used on an hourly basis to run the business, it produces reports at whatever interval desired, targeted for whatever role needs to understand the alarm, alert, and notification environment.
What's the difference between using Tableau or Power BI, instead of CareSight?
Both Tableau and Power BI, as well as other analytical tools rely on having data sources and analytical know-how to correlate and present usable data. CareSight handles the complexities of data extraction, and brings a highly evolved set of standard and custom dashboards, designed to illuminate data for key operational and program-based purposes. CareSight also "comes with" a team of alarm management specialists to accelerate discovery and recommend productive changes.
I'm not sure we'd know what to do with a bunch of alarm data, even if we had it available.
The alarm committee, with the assistance of CareSight's clinical support staff, could make immediate use of the data to eliminate 20% - 40% of unnecessary alarms and notifications within the first couple of weeks. Our team can also support the Quality function in setting up reporting to meet KPIs for their current improvement initiatives.
concerns
Early Qualification Questions
Is there a good fit?
•Are they engaged in initiatives to reduce alarm overload?
(see list of common initiatives below)
•Are they aware that they have a noise problem? Is there any indication through HCAHPS scores that patients are complaining about noise?
•Has there been a recent event caused by noise, distraction, etc.
•What are their current thoughts on the best approach?
•Is there a willingness to invest in patient experience?
bottom of page