Patient Experience
The Director of Patient Quality is chartered with monitoring and assuring the best possible patient experience. This intersects with CareSight two ways:
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Overall peace and quiet is important for healing and staying positive. CareSight turns down the noise for better outcomes
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Nursing distraction and overall stress means less quality time building relationships with patients.
Patient Safety
Reducing fall risk is a critical part of the job for the Quality team.
By improving response times and understanding the sequence of alerts before a fall, actions can be taken to reduce the risk of these incidents.
CareSight also helps to reconstruct the events around a sentinel event, accelerating forensic research and preserving key facts until needed.
Standards of Care
From Nursing morale and retention to staying on top of Joint Commission recommendations, the overall quality of the care giving environment is owned by the Director of Quality.
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CareSight provides a 360 degree view of the alarm environment to understand workloads, response times, and patient behaviors, providing the quality team the information needed for continuous improvement.