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to the Insights Sales Resource Center

 

critical alarms diagram.png
The nursing team is
bombarded with hundreds
of alarms per shift
Insights helps your customers to manage their alarm environment,
improving the quality of patient experience, enabling nursing efficiency, and reducing risk.

THE VALUE OF VISION

Insights extracts data from Nurse Call and several other sources to provide a complete view of the alarm and notification environment
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WHY TELL YOUR CUSTOMERS ABOUT INSIGHTS?

Solve big problems
From Nursing morale to improving HCAHPS scores, analytics helps your customer confidently improve operations.
Generate Recurring Revenue
Insights is a service that combines a SaaS solution with your Professional Services.  It generates up-front and recurring revenue.
Be more clinically relevant
The answers are in the data.  Help your customer bring quick fixes to light and support their most important initiatives.
Expand your Portfolio
No more waiting for a construction project to make a sale.  Hospitals need analytics now, to bolster quality and safety

VALUE TO
YOUR CUSTOMER

Unlike reporting utilities that come from each separate vendor,

 

Insights aggregates data from all alarm sources, and any useful external data source,

 

and creates role-specific reports or portal views

to help execute programs, minimize risk, and improve morale
across the nursing team (by eliminating alarm overload).

VALUE TO SPECIFIC ROLES

For Patients
It makes for quieter environments to help with their healing and mental state.  Nurses are less distracted and can spend more quality time with patients.
For Nursing
With 80% - 90% less nuisance alarms and extraneous interrupts, sanity and safety can return to their job.  The risk of ignoring an important alert is greatly reduced.
For Management
The quality of Patient care improves as they can make data-driven decisions to execute Quality Improvement Programs.  It improves the brand-image of the hospital and assures a higher average HCAHPS score on surveys.
The sale is best done in two stages.
1.
Sell the value of alarm analytics.  
The idea is not to push Insights
too soon, before the customer understands the value of having a view of the total alarm-alert environment.
2.
Introduce Insights
as a possible solution. 
Insights delivers visibility to the information they need to quickly make changes to reduce noise and over-notification.  It also enables a safer, more efficient nursing environment. 
A strong advocate for Insights is the Director of Patient Quality, or Patient Experience.
They have connections into management to get approvals, yet work with the nursing management to understand the challenges CareSight addresses.
They own the responsibility for maximizing customer satisfaction, and safety
They are usually well aware that there are too many alarms interrupting the care team every day.

SELLING PATIENT CARE ALARM ANALYTICS

The Offering and 
Differentiation
What's the story?
Sales Tactics
Sales Materials
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