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DISCUSSING THE IMPACT of ANALYTICS

In many cases, the customer doesn't realize the potential benefits to their business that come with having a view of the entire alarm, alert, and notification environment.

To deliver useful insight, and open their minds to greater possibilities, they need to understand that Alarm Analytics can benefit their hospital in many ways 

Here are a few key points that may be of interest to the IT or Communications Professional:

Extracts raw data from the databases in various modalities, like Rauland, Vocera, Connexall, etc.

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No agents.  No modifications to servers

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Reader - "the CarePoint Reader" snaps into port 443, and is authorized by Active Directory where needed.

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All processing is done in the cloud. No data is stored or processed on-premises. 

 

There is no impact on IT for preventative maintenance or updates

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The Story - for IT and Communications staff:

Click here to get a quick look at the story that is often used to introduce Alarm Analytics to customers.

HOW DO CUSTOMERS USE CARESIGHT?

Nursing managers use it to identify troublesome patients
and plan rounding accordingly.  They also can identify issues around staff performance, or when workloads are excessive.  It makes shift change huddles much more effective.

The Director of Patient Quality or Experience needs data to
track trends and to run Continuous Improvement Programs.

Making changes to alarm thresholds and tuning escalation paths is risky without the right data at hand.

WHAT IT ISN'T

CareSight is not middleware.  It does not route or control alerts and manage notification chains.  The primary function of CareSight is to provide long-term collection of data from multiple sources for the purpose of analyzing and managing alarm and notification processes.

THE SECURITY DISCUSSION

Customers may have concerns on the level of security designed into the overall solution.  This short one-pager helps to clarify the security mechanisms internal and external to the solution.

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